At Xporters, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website or engaging our services for vehicle sourcing, inspection, and logistics.
To provide our services, we may collect the following types of information:
Personal Identification: Full name, passport/ID number (necessary for customs and vehicle registration), email address, phone number, and physical/billing address.
Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website (via cookies).
Transaction Information: Details regarding your vehicle purchase, payment history, and communication records related to your import journey.
We use your information for the following purposes:
Service Delivery: To facilitate vehicle research, procurement, professional inspection, and international shipping.
Compliance: To verify your identity and comply with international export/import regulations, customs, and anti-money laundering (AML) laws.
Communication: To provide status updates on your vehicle’s shipping progress, respond to your inquiries, and resolve any disputes.
Improvement: To analyze usage trends on our website and improve our service offerings.
We do not sell your personal information. We may disclose your data to third parties only under the following circumstances:
Service Providers: We share necessary data with shipping companies, customs brokers, and inspection partners to fulfill our contractual obligations to you.
Legal Requirements: We may disclose information if required to do so by law, regulation, or governmental request to protect our legal rights or ensure public safety.
Consent: We may share information with your explicit permission for specific purposes, such as third-party financing or insurance services.
We implement strict physical, technical, and organizational measures to protect your personal data from unauthorized access, loss, or alteration. Access to your data is limited to authorized employees who require it to perform their specific job duties.
Depending on your jurisdiction, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Ask us to update or correct inaccurate information.
Erasure: Request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
Withdrawal: Opt-out of marketing communications at any time.
Our website may contain links to external sites. This Privacy Policy applies only to Xporters; we are not responsible for the privacy practices of other websites. We encourage you to read their respective policies.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact our Data Protection Officer:
Email: contact@xporters.com
Phone: +86 14753848867
Address: Room 202, No1, Lane 1130, Tongpu Road, Putuo District, Shanghai City, China.